My wife and I have been living here for about 8 years. The staff is very helpful, and willing to help you on the spot. Any issue gets addressed immediately. Thanks again!
If I could get 0 stars I would. If you like to be nickel and dime to death, then this is the place for you. Lived there one year, always paid my rent on time and first time ever, they are claiming damages--that apartment was in better shape than they had when I moved in. Plus we spent a lot of time cleaning that place. My last place in Delaware gave me all my deposit back. Bay Tree apartments were awesome but here hard to find honest people or companies. Good luck.
If I could give this place a negative amount of stars, I would. I lived at this apartment complex for a little over a year. Never paid my rent late, not even once. In December of 2017 I noticed spots on my ceiling so I called a mold specialist (advice from my father), and the mold specialist told me I was in danger because there was dangerous mold all throughout the ac system and vents. He showed me things that I wouldn't have the knowledge to look at and he assured me that my breathing issues are because of the mold. I immediately left the apartment the next day and booked a hotel room. When I went into the office Monday morning with pictures of what my AC unit looks like and the mold that has grown underneath all my furniture and the property manager and leasing agents blamed me for the mold! They said they would have someone come clean the unit and the vents in a couple days but they refused to cover any of my hotels costs. After they "cleaned" the units and the vents, I hired a mold specialist (advised by my attorney) and he came into the apartment and said he could TASTE the mold in the apartment and that it is still not safe for me to live there. He explained to me that the AC was "sweating" because it was faulty and that it has nothing to do with me. After the maintenance came to my apartment, they told me I kept my apartment too dark so the mold is my fault. Long story, less long...I ended up losing all of my furniture, staying in a hotel for 3 weeks on my own dime, they still took the majority of my security deposit and they refuse to help me with any of my losses. Please do not move to this property. After I moved out I was telling my neighbor above me about my story and he told me he only moved into his apartment because his other apartment also had mold! Run to anywhere else, rent is too high, the women in the office have attitudes and act like they are doing you favors. Please see pictures of the AC unit.
I just want to express my appreciation for Jose. He did a fabulous job fixing our maintenance issue. He is very knowledgable, patient, friendly, and efficient. Management at Harbour Palms is fortunate to have such an asset.
This is the 2nd time I've lived here. This time around for almost 3 years. It is hands down the best complex I've lived in. The rent is a bit high but so is the rest of port st lucie now.The office woman are very nice and mantience men are fast and efficient with all problems. I needed a new a/c in my apartment and had it within 3 days. The grounds here always look beautiful and clean. If I could give more stars I definitely would!!!! I'm sad to be leaving here but happy to be becoming a home owner. I will definitely recommend this place to all.
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