The way these apartments treated the tenants during the pandemic was awful. They stopped all services including true emergencies. The apartments stated they would still do emergencies but when there was a giant leak in the bathroom after calling them multiple times they did nothing. It has been 9 months since we reported these leaks and they came only once saying they fixed it but it didn’t fix it. For 9 months there has been mold growing in the bathroom exposing me and my children to mold and we have told this to the apartments multiple times the entire 9 months. A lot of these apartments are income based, we cannot afford to get mold exposure tested to see if my and my children were hurt by the neglect of these apartments. I am afraid that we all have permanent damage due to the neglect and carelessness of the apartment complex. The washer and dryers also do not work in our apartments before the pandemic even started and not being able to dry our clothes we are hand washing seems like an emergency to me becuase I have to have clean clothes to work. I am so disheartened by the way Mathew Jensen treats there tenants.
These apartments are infested with roaches. There is dog poop all over the apartment complexes and there are always police over. The 2 beds are about 2k, you would think they would at least do maintenance on the apartments/landscaping. None of the gates work either, it feels like the apartments abandoned their tenants at this point.
I like them and I have been trying to get in there I would recommend people to rent there
Looks can be deceiving, lived here for 11 years and within that span of living here the area has become worse and worse each passing day. The maintenence crew will not do any repairs for months after submitting requests and the office employees are extremely rude. The individuals living in these town homes are careless with children allowing them to wreck havoc and "ding dong ditch", which is a major problem the office will not deal with. Expect the smell of marijuana to be around outside, which will not allow me to open my windows for fresh air. Expect the presence of police to be around frequently, as I am writing this review there is a raid going on in one of the units near my and it is barely 9AM. I highly recommend not living here due to high poor conditions from the office managment to the grounds keeping and not feeling safe or comfortable in my own home.
I love my home , I am so grateful for having this place and all of the people are amazing , God is great
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