Recently moved into these apartments from TN and Cyndi has been the best! She has been so accommodating and quick to respond and always sets to fix issues promptly! Looking forward to a great rest of the year!
I really enjoyed my tour at the ParkSide Apartments done great by Jacki Collins. She was very acknowledging about each apartment and showed creativity when explaining decorating placements and had excellent communication during the apartment tours and throughout the building showing.
WOW! I must say, this whole experience was horrible. Only with one individual from the start. Cyndi(Karen) is so unprofessional. First, the other two young ladies were very professional, and pleasant to work with. My first interaction with this property was with Jackie, whom was very professional, greeted me with a smile, and was knowledgeable and helpful. The problem started, a couple days after the first visit. I came with my brother, who is also looking for residency. My brother move here from another state. We both visited the property on this day, well.....that's when we encountered Ms. Cyndi(Karen). You could sense the bad energy once we walked in the door. The conversation started as followed; Cyndi: Can I help you?? (As if we were bothering her) Me: I was here a couple days ago, and would like it, if you could show my brother the unit I toured with Jackie. Cyndi: You need to call for an appointment to tour this property. Come back after you book an appointment! Me: Ooook.... My brother went back, a day or two afterwards, to view the property with the other young lady, which was very professional and nice, he informed me. Lastly, the day comes for me to finish up my paper work to move in! Well....here comes Cyndi(Karen), she walks over to the desk where Jackie and I was signing papers, and started making assumptions Base on her feelings. Being very combative and disrespectful. Remind you! Not once did this woman introduce herself, or was pleasant. In conclusion, my brother and i chose to be a resident of Midtown properties. I choose peace in my life, not to have someone managing anything in my life with bad energy, Surprisingly, she's a MANAGER, in customer service! Parkside is too nice a property to have this woman representing them! They should make anyone of the two young ladies a manager. They represented the property well!
My lady and I lived here for 3 months while our home was being build. We were having a hard time finding a short term option until we found Parkside. It was a great experience although short. The staff was super professionals, especially Lauren and Denzel. Our service calls were attended immediately. They also had many fun events for the residences and my best experience I had of personal service was a time I left on vacation. I had left my surround sound on after I turned off my TV and I called the leasing office and one of the associates immediately without hesitation went to my apartment to turn it off. The complex is well kept and the apartments are fully of amenities. If you're looking for downtown living, Parkside is the place for you.
Birmingham apartment living at its best! Great staff that is always friendly and goes out of the way to assist residents with issues. Maintenance requests are addressed in a timely fashion as well (Not that there have been many request in my experience). Amenities are good with a nice pool, weight room and a dog spa! Views of the city and Railroad Park area are all outstanding! If looking for a new apartment complex to call home, this is a place definitely worth checking out!
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