Despite its high pricing, Roosevelt Point is poorly managed with a lack of communication between management and tenants. The resident services manager is unqualified and accusatory towards tenants. There are constant issues -- broken gates and elevators, and gross trash rooms -- with the buildings. There is no responsibility taken from management. There are much better and cheaper places to live downtown. That's just my opinion though.
PSA: This review has nothing to do with the property itself, only the service I received, trying to get this man a raise! Called about a few questions I had on the leasing contract and was pleasantly served by Noah Coppo with such a delightful experience. This will be my first time moving out and he COULD NOT have been more helpful and patient with me. There was almost no wait to talk to him and he constantly kept me updated when he put me on hold to ask questions with his manager. I had about a dozen questions and he answered each one in depth with no problem or attitude, only open mindedness even after I kept going question after question. Management, if you see this, please give this man a raise. Spoke with Dustin as well and he was just as pleasant as Noah, please give raises to these workers, 10/10 experience with this management team.
Great location and staff. The latest wave of new management has been really improving the place, and the location can't be beat.
Place is horribly dirty, things constantly break, garbage never gets taken out so the place constantly smells of trash, staff will tell you to fix problems yourself and internet is horribly insufficient. If you are a student looking to live here, look for other options.
DO NOT RENT HERE!!! I am sure you wont be seeing this due to this place doing "review Contests" But In the 1 year i lived here i Was towed from my own spot 2 times at my own expense. Have had the front Manager refuse to work with me. There are children running the front office that have the mindset of "We dont work for you. we are giving you a place to live" As if it was a privilege. I promise you for the money you paying here you are able to get a way nicer place 1 to 2 miles away.
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