I’ve lived here for almost 2 years now. It’s honestly a very good experience. Amenities are usually in perfect conditions. Leasing agents are extremely on top of questions and requests. Appliances and finishes inside the apartment are also great. Very good package system. Elevators can be a bit rough sometimes but mostly functioning. Honestly a good deal considering the 100% customer service you get here.
Very good and responsive support for residents. I had issues with my light and water filter, and they got fixed the same day I filed a maintenance request. Christian (maintenance) was extremely professional and solved everything quickly.
Christian was very friendly and personable. He switched out dead lightbulbs I had and made the process very simple and quick. Very good and efficient at what he does. Loved seeing him! 😄
The apartment complex is extremely well maintained and the complex management is very responsive. I looked at 9 different apartment complexes and nothing came close to Roosevelt Row. Everything is very quiet and the residents are all pretty friendly. This has been a great move and would recommend the same for anyone who is looking for a higher quality of life. Destiny in the leasing office and Christian in maintenence have been standouts, going above and beyond.
So far we love it here. We had one hiccup requiring maintenance and they were very responsive and efficient. All of the staff are very kind and courteous!
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