I've seen reviews about the property manager never being in the office but from what I've seen, it's because she's working her butt off running around the property addressing any issues in the building. She answers emails quickly. Her and the maintenance guy are super responsive and helpful. So glad I chose this apartment complex.
I can’t say enough great things about this apartment complex and the management. Maureen and David have been absolutely amazing with everything I have ever needed :). Any issue I have ever had was promptly addressed and fixed for me with no issues at all. Maureen is one of the most helpful and thoughtful property managers I have ever had the pleasure of residing under. I wish I could give this more than 5 stars because they have made my stay at the terraces so wonderful. Thank you both so much!!
Great place to live, pretty area. I moved from out of state and didnt get to see the apt, but it was even nicer than I expected.the office manager was always available to me, I called a lot cause I didn't know the area and she always took the time to explain thing to me, where shopping and stores are, etc. She emailed me whatever information I asked for. The other places I called never even answered the phones. Everyone is so nice. The grounds are pretty and I like the walking path by the lake.
Maintenance is friendly and helpful but office lady is NEVER in the office or available and does not answer the phone. If you move into this apartment complex dont expect much help from the office to to even be able to get ahold of them. I had a few issues moving in (which was a nightmare) and took days sometimes to even get ahold of the lady (she will not call back to messages).
I have resided at Terraces on the Square for the past 4 years. When I first moved into Terraces on the Square, this was a nice place, but since Megan's arrival the improvement has been wonderful! Please be advised that David has been exceptional on how he conducts himself. He has always been professional with me and will always go the extra mile and should be rewarded for his wonderful work ethics. Megan has been a cool breeze on a summer night and is a dedicated employee and will be a valuable employee for years to come. The only suggestion I would like to make is that we need neighbors to become our friends too! Maybe a monthly meeting will work. So nice to see the changes!
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